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Freshdesk logo
Webhook logo

Connect Freshdesk to Webhook

Automate workflows and sync data between Freshdesk and Webhook with AI-powered automation

5-minute setup
Enterprise secure
No coding required

Why Connect Freshdesk & Webhook?

Eliminate Manual Data Entry

Replace time-consuming manual processes with intelligent automation that keeps Freshdesk and Webhook perfectly synchronized.

Real-time Business Intelligence

Create a unified data flow between Freshdesk and Webhook for instant insights and improved decision-making across your tech stack.

Available Triggers & Actions

Freshdesk logo

Freshdesk

Actions (6)

Get Tickets

Get Ticket instances from Freshdesk.

Auth Required
Get Freshdesk Contacts

Get contact details from Freshdesk for all (optional filtered) contacts.

Auth Required
Custom API Call

Send a custom API call to a specific endpoint

Auth Required
Get Ticket Status

Get Ticket status from Freshdesk. Returns ticket_status, assigned_status, assigned_id

Auth Required
Get Contact from ID

Get contacts details from Freshdesk using ID number.

Auth Required
Get All Tickets By Status

Get All Tickets by selected status from Freshdesk.

Auth Required
Webhook logo

Webhook

Triggers (1)

Catch Webhook

Receive incoming HTTP/webhooks using any HTTP method such as GET, POST, PUT, DELETE, etc.

webhook

Actions (1)

Return Response

return a response

Auth Required

Integration Features

Real-time data synchronization
Bi-directional sync capabilities
Custom field mapping
Advanced filtering options
Error handling & retry logic
Activity monitoring & logs

Popular Workflows

When Freshdesk trigger → Create/Update in Webhook

Most Popular
FreshdeskFreshdesk

New event occurs

WebhookWebhook

Return Response

When Webhook trigger → Update Freshdesk

Bi-directional
WebhookWebhook

Catch Webhook

FreshdeskFreshdesk

Get Tickets

How It Works

1

Connect Apps

Authenticate your Freshdesk and Webhook accounts

2

Map Fields

Choose which data fields to sync between apps

3

Set Triggers

Define when and how data should be synchronized

Automate

Sit back and let AI handle the automation

Frequently Asked Questions

Integration Benefits

Real-time Data Sync

Automatic synchronization between Freshdesk and Webhook with 1 available triggers for instant updates.

Automated Actions

Execute 7 different actions automatically across both platforms without manual intervention.

Enterprise Security

Industry-standard encryption, OAuth 2.0 authentication, and SOC 2 compliance for secure data transfer.

Quick Setup

Connect Freshdesk and Webhook in minutes with our guided setup wizard and pre-configured templates.

Custom Field Mapping

Map any field between Freshdesk and Webhook with intelligent suggestions and validation.

Error Handling

Automatic retry logic, detailed error logs, and smart notifications keep your integration running smoothly.

Webhook logoFreshdesk logo

Reverse Integration Available

Also connect Webhook to Freshdesk for bidirectional automation

View Integration
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Explore all available Freshdesk connections

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Ready to Connect Freshdesk & Webhook?

Join thousands of users automating their workflows with Mazaal AI