Connect Intercom to Microsoft Outlook Calendar

Send a message to a contact (only allowed by admins)

Create a contact (ie. user or lead)

Make a custom API call to a specific endpoint

Reply (as an admin) to a conversation with a contact

Add a note (for other admins) to an existing conversation

Get or create a contact (ie. user or lead) if it isn't found

Create a new event in a calendar

Delete an event in a calendar

List events in a calendar

Make a custom API call to a specific endpoint